newair 840 count electric cigar humidor

Excellent customer service

Wow! What a pleasure. Had a major issue with my 840 count cigar humidor, and they took care of it and me! Would definitely do business with New Air again. Great products and customer service!

The Newair 840 humidor, should you buy one.

I purchased my unit about a year ago and it has been in use since then. When it arrived it was well packed and had no marks, scratches, dints on it. The Newair 840, looks better in person than on any of the adds well built with top quality parts. The cedar drawers slide in and out with ease and has an amazing aroma. Yes, the unit is a little on the costly side. However, if you're looking to purchase this until then you've been looking to step up your game. It's definitely something that isn't a need but it's a discussion piece to your collection. The only issue I've experience with the unit is a lack of humidity. The unit would not keep humidity over 62% when I set it all the way at max settings. I contacted Newair's customer service about the issue I was experiencing and there response was they would send me a new unit at no cost to me. This is how all customer service should operate when their is such a costly novelty item. I definitely will be a life long customer if they continue to have quality products and a wonderful customer service. Things I would like to see; Accessories for the unit, cedar drawers with a spacer system. Not the spacer that is fixed in place. It wouldn't cost much just a few notched out cuts for the spacer to be placed where the user would like to place them. Also an easier fill port for the water to go into it's just a little difficult to see. If Newair came out with this same setup that was a full-size cabinet humidor and if i had the extra funds to purchase one I would. The lighting display sets this unit apart from all the other out on the market today.